
SERVICES
Ready-made Compliance Courses
Build compliance capability with expert-led gambling industry training tailored to each sector of the industry.
Pre-BUILT COMPLIANCE COURSES
Senet offers ready-to-go courses for organisations committed to the highest standards of gambling compliance. Our training is focused on player protection, minimising gambling harm, and preventing and mitigating the risk of money laundering and financial crime.
Developed and maintained by expert gaming industry specialists, our training ensures best practice, adherence to industry standards and compliance with the Australian legal and regulatory framework.
delivery Modes
Available online, in-person, and through virtual classrooms, our training helps to build board, team, and individual staff compliance capability.
Facilitated in-person or online: We offer face-to-face training onsite or virtually, incorporating real-world case studies and interactive discussions to enhance learning. Our programs can be tailored to include specific policies and procedures relevant to your organisation and staff.
SCORM File: We provide SCORM files for integration into your company’s learning management system. Our modules are tailored to different industry sectors and use real-world scenarios to accelerate learning outcomes. Each module includes a thorough assessment of knowledge and a certificate for you to include in your training register.
Branded platform: We can host your training on a branded platform for your company. Each participant will receive a unique login ID and password to access the training. Our courses are tailored to different industry sectors, using real-world scenarios to accelerate learning outcomes.
COURSEs available
Anti-Money Laundering
Available in all delivery modes
This AML/CTF training program is designed specifically for professionals in the gambling, wagering and racing industries, including venues with gaming machines.
Our AML/CTF program builds a comprehensive understanding of anti-money laundering practices, the consequences of non-compliance, and how money laundering occurs across sectors. Participants will learn about the stages of money laundering, the role of compliance officers, and the key components of an AML/CTF program.
Material covered in this course:
AML/CTF Australian regulatory environment
Organisational and personal risks
How money is laundered
The different stages of money laundering
The role of an AML/CTF Compliance Officer
The components of an AML/CTF program
AML/CTF risk assessments
Customer due diligence procedures
AML/CTF reporting obligation
Australian Legal & Regulatory Environment
Available in all delivery modes
This training program introduces the legal and regulatory framework in the Australian gambling and gaming industry.
This module helps businesses and individuals operating within Australia’s highly regulated gambling industry to navigate complex, state-specific laws, maintain licences, and implement responsible gambling practices. Companies can minimise financial, legal, and reputational risks by staying up-to-date with regulatory changes.
Material covered in this course:
How Gambling is legislated and regulated in Australia
Different Federal, State and Territory regulatory bodies
Primary gambling laws relevant to each State and Territory
Permitted or prohibited gambling activity in Australia
Structure of licence regimes in Australia
Licence applications and restrictions
Limits on providing services to customers
Other sections
Taxes
Social responsibility
Online gaming
Responsible Gambling
Available in all delivery modes
This training program is designed to equip participants with essential knowledge and practical skills to promote responsible gambling.
The program will explore gambling profiles, motivations and early detection of problem gambling. Additionally, it will cover consumer protection and responsible gambling guidance and standards, to protect customers and to minimise gambling harm.
Material covered in this course:
Key terminology and definitions
Understanding gambling drivers
Gambler profiles and motivations
Consumer protection from gambling harm
Responsible Gambling policy
Signs of problem gambling and early detection
Gambling and minors
National Consumer Protection Framework
Responsible Gambling Codes of Practice
Anti-Bribery
Available in all delivery modes
This training program is designed for professionals in the wagering and gambling industry to understand how bribery and corruption can occur in each sector and recognise and mitigate the risks within their organisation.
Participants will learn how bribery occurs, how to spot red flags, and why it's crucial for businesses to actively prevent corruption. By the end of the course, participants will be better equipped to safeguard their business against bribery and maintain integrity.
Material covered in this course:
What constitutes bribery
Risks faced by businesses
Bribery and the law
Why countering bribery matters
How to identify and counter bribery
What bribery and corruption look like in each sector
How bribes are paid
The obligations and how to report bribery incidents
Compliance Culture
Available in all delivery modes
This training program aims to improve participant’s understanding and awareness of the importance of a strong compliance culture in good business governance, including minimising gambling harm.
Participants will leave this course understanding the key terminology and features of a compliance culture, how it relates to organisational ethics, purpose and values, and why it is critical to sustainable success and growth in the gambling industry.
Material covered in this course:
Key definitions
Elements of a strong culture of compliance
Benefits of a strong compliance culture
Ethical practices and gambling
Signs of a poor compliance culture
Costs of non-compliance
Responsible Service of Online Wagering
Available in all delivery modes
This in-house program has been designed to strengthen participants' compliance knowledge in the online wagering sector.
Developed in accordance with Australia's legislative requirements, it focuses on fostering a strong culture of responsible gambling and business governance. The course equips participants with the tools to recognise harmful gambling behaviours and minimise associated risks.
Material covered in this course:
Responsible service of online wagering
Compliance with legislative and regulatory requirements and codes of conduct
Acting under regulatory requirements and codes of conduct
Identifying harmful behaviours and how to act accordingly
Assisting customers experiencing gambling harm
Mitigating risk
Data Protection & Privacy
Facilitated in-person or online
This training program is designed for professionals in the wagering and gambling industry to understand the standards and requirements needed to protect and secure their organisation's data and privacy.
Participants will leave the training with a comprehensive understanding of how data protection laws work, with a focus on Australia’s regulatory framework, the role of the Office of the Australian Information Commissioner (OAIC), and the 13 Australian Privacy Principles.
Material covered in this course:
What is data protection
Why data protection laws are necessary
Reasons why governments should pursue comprehensive data protection regulations
How Australia regulates data protection and privacy
The role of The Office of the Australian Information Commissioner (OAIC)
The 13 Australian Privacy Principals
Additional data protection and privacy considerations
Privacy Act breach penalties
Politically Exposed Persons (PEP)
Facilitated in-person or online
This course equips staff with the knowledge to identify Politically Exposed Persons (PEPs) and implement enhanced due diligence measures to mitigate risks associated with money laundering and terrorism financing.
Participants will explore the role of global regulatory bodies, key legislative directives, and risk management obligations for regulated businesses.
Material covered in this course:
Role of the Financial Action Task Force (FATF)
Definition and classifications of PEPs
AML/CTF legislation and key directives (e.g., EU Fourth Anti-Money Laundering Directive, UNCAC, USA Patriot Act)
Key differences between global AML/CTF frameworks
The PEP relationship tree and associated risks
Compliance obligations for regulated businesses
Whistleblower Policy and Compliance
Facilitated in-person or online
Whistleblowing plays an essential role in exposing misconduct and maintaining integrity within an organisation. However, many employees are reluctant to speak up due to fear of negative consequences or backlash. To foster a culture of transparency, organisations must build trust and provide strong protections to encourage employees to report wrongdoing without fear.
This course addresses the importance of whistleblower policies, compliance frameworks, and the legal safeguards in place to protect those who speak up. Participants will gain a deeper understanding of corporate ethics, reporting mechanisms, and how to create a workplace culture where concerns can be raised safely and effectively.
Material covered in this course:
Definition and role of whistleblowers in compliance
The importance of a “speak-up” culture
Legal protections for whistleblowers, including confidentiality and safeguards against retaliation
Common misconduct issues reported
Detriment, victimisation, and compensation considerations
Corporate values and whistleblower policy implementation
Advertising and Marketing Compliance
Facilitated in-person or online
This course is designed to support in-house teams, agencies developing marketing and promotional material, and regulators responsible for enforcing compliance with gambling advertising laws and regulations.
Participants will gain a comprehensive understanding of the legal and regulatory framework surrounding gambling advertising, with a particular focus on key risk areas and best practices.
Material covered in this course:
Key advertising principles
Misleading and deceptive conduct
Inducements (what is permissible and where, what isn’t, key risk areas)
Direct marketing rules
Use of player images and trademarks
RG messaging requirements
Gambling advertising during black-out periods
Trade promotion lotteries overview
Real world examples of compliant and non-compliant advertising.
Wagering Basics Australia
Facilitated in-person or online
Ideal for industry newcomers including regulators, operators, suppliers, or betting enthusiasts, this course provides foundational knowledge of the wagering industry in Australia. Participants will explore key wagering concepts, the structure of the industry, and regulatory considerations.
Material covered in this course:
Overview of the Australian wagering landscape
Key participants and ecosystem structure
Wagering terminology and concepts
Differences between wagering and traditional gaming
Regulatory approach to wagering in Australia
Wagering Operations Australia
Facilitated in-person or online
With the Australian wagering market size reaching approximately AUD $6.81 billion in 2024, and a growth rate of 22.01% expected through to 2034, it is important for regulators and operators to align with best practices to effectively harness this growth.
This course explores the operational and compliance requirements of the Australian wagering industry. Participants will gain valuable insights into risk management, regulatory obligations, and compliance best practices.
Material covered in this course:
Risk factors affecting wagering operators
Customer identification and enhanced due diligence
Red flag indicators for wagering transactions
Change management systems for wagering operators
Compliance reporting and regulatory penalties
Event Wagering
Facilitated in-person or online
Wagering is an extremely popular entertainment activity in Australia, with regulators overseeing compliance with gambling laws and regulations to ensure a fair and safe environment. Operators need to stay ahead of regulatory requirements to avoid breaching their obligations.
This course provides a comprehensive overview of the compliance requirements for event wagering and aims to build knowledge of the core components necessary to oversee compliance effectively. Participants will gain in-depth insights into bet types, trading practices, and AML/CTF risk management, along with the essential knowledge to meet regulatory standards.
Material covered in this course:
Bet types and pricing models
Trading strategies and setting odds
Terms and conditions for wagering events
Product fee and integrity agreements
AML/CTF red flag indicators and responsible gambling considerations
Regulatory reporting obligations
Gaming Machine Basics
Facilitated in-person or online
Gaming Machines, commonly known as poker machines, pokies or EGMs (Electronic Gaming Machines), are widely available in casinos and licensed gaming venues, including pubs, clubs, and hotels, across Australia
It is essential for staff working in casinos and gaming rooms within licensed venues to have a solid understanding of how gaming machines operate and function. This course is designed for regulators and gaming floor attendants to enhance their knowledge of gaming machine operations and the associated compliance requirements.
Material covered in this course:
How gaming machines function
Player registration and interaction functionalities
Ticket-In-Ticket-Out systems and progressive jackpots
Compliance reporting and regulatory standards
Player engagement and responsible gaming obligations
Table Games
Facilitated in-person or online
This course focuses on the risks and responsibilities associated with operating table games in licensed casinos or poker rooms. Staff play an important role in maintaining game integrity by monitoring for irregularities and suspicious play while adhering to enterprise-specific procedures and approved rules of the game.
Participants will gain a thorough understanding of regulatory requirements, AML/CTF risks, and best practices for ensuring a safe and compliant gaming environment. The course also covers techniques for identifying and reporting suspicious activity.
Material covered in this course:
Procedures for opening, closing, and operating table games
Handling chips and monitoring for irregularities
Money laundering risks and red flag indicators
Risks associated with dealers, pseudo junkets, and side betting
KYC, source of funds checks, and suspicious matter reporting
Compliance obligations for VIP customers and high-risk transactions