SERVICES

Ready-made Compliance Courses

 

Build compliance capability with expert-led gambling industry training tailored to each sector of the industry.

Pre-BUILT COMPLIANCE COURSES

Senet offers ready-to-go courses for organisations committed to the highest standards of gambling compliance. Our training is focused on player protection, minimising gambling harm, and preventing and mitigating the risk of money laundering and financial crime.

Developed and maintained by expert gaming industry specialists, our training ensures best practice, adherence to industry standards and compliance with the Australian legal and regulatory framework. 



delivery Modes

Available online, in-person, and through virtual classrooms, our training helps to build board, team, and individual staff compliance capability.

Facilitated in-person or online: We offer face-to-face training onsite or virtually, incorporating real-world case studies and interactive discussions to enhance learning. Our programs can be tailored to include specific policies and procedures relevant to your organisation and staff.

SCORM File: We provide SCORM files for integration into your company’s learning management system. Our modules are tailored to different industry sectors and use real-world scenarios to accelerate learning outcomes. Each module includes a thorough assessment of knowledge and a certificate for you to include in your training register.

Branded platform: We can host your training on a branded platform for your company. Each participant will receive a unique login ID and password to access the training. Our courses are tailored to different industry sectors, using real-world scenarios to accelerate learning outcomes.


COURSEs available

 
 
Female on computer with AML graph overlay.

Anti-Money Laundering

Available in all delivery modes

This AML/CTF training program is designed specifically for professionals in the gambling, wagering and racing industries, including venues with gaming machines.

Our AML/CTF program builds a comprehensive understanding of anti-money laundering practices, the consequences of non-compliance, and how money laundering occurs across sectors. Participants will learn about the stages of money laundering, the role of compliance officers, and the key components of an AML/CTF program.

Material covered in this course:

  • AML/CTF Australian regulatory environment

  • Organisational and personal risks

  • How money is laundered

  • The different stages of money laundering

  • The role of an AML/CTF Compliance Officer

  • The components of an AML/CTF program

  • AML/CTF risk assessments

  • Customer due diligence procedures

  • AML/CTF reporting obligation

Wooden gavel resting on deck playing cards and casino chips.

Australian Legal & Regulatory Environment

Available in all delivery modes

This training program introduces the legal and regulatory framework in the Australian gambling and gaming industry.

This module helps businesses and individuals operating within Australia’s highly regulated gambling industry to navigate complex, state-specific laws, maintain licences, and implement responsible gambling practices. Companies can minimise financial, legal, and reputational risks by staying up-to-date with regulatory changes.

Material covered in this course:

  • How Gambling is legislated and regulated in Australia

  • Different Federal, State and Territory regulatory bodies

  • Primary gambling laws relevant to each State and Territory

  • Permitted or prohibited gambling activity in Australia

  • Structure of licence regimes in Australia

  • Licence applications and restrictions

  • Limits on providing services to customers

  • Other sections

    • Taxes

    • Social responsibility

    • Online gaming

Roulette wheel spinning

Responsible Gambling

Available in all delivery modes

This training program is designed to equip participants with essential knowledge and practical skills to promote responsible gambling.

The program will explore gambling profiles, motivations and early detection of problem gambling. Additionally, it will cover consumer protection and responsible gambling guidance and standards, to protect customers and to minimise gambling harm.

Material covered in this course:

  • Key terminology and definitions

  • Understanding gambling drivers

  • Gambler profiles and motivations

  • Consumer protection from gambling harm

  • Responsible Gambling policy

  • Signs of problem gambling and early detection

  • Gambling and minors

  • National Consumer Protection Framework

  • Responsible Gambling Codes of Practice

 
Bribery exchange between two people passing a brown envelope.

Anti-Bribery

Available in all delivery modes

This training program is designed for professionals in the wagering and gambling industry to understand how bribery and corruption can occur in each sector and recognise and mitigate the risks within their organisation.

Participants will learn how bribery occurs, how to spot red flags, and why it's crucial for businesses to actively prevent corruption. By the end of the course, participants will be better equipped to safeguard their business against bribery and maintain integrity.

Material covered in this course:

  • What constitutes bribery

  • Risks faced by businesses

  • Bribery and the law

  • Why countering bribery matters

  • How to identify and counter bribery

  • What bribery and corruption look like in each sector

  • How bribes are paid

  • The obligations and how to report bribery incidents

Team of staff sitting in training session with clipboards.

Compliance Culture

Available in all delivery modes

This training program aims to improve participant’s understanding and awareness of the importance of a strong compliance culture in good business governance, including minimising gambling harm.

Participants will leave this course understanding the key terminology and features of a compliance culture, how it relates to organisational ethics, purpose and values, and why it is critical to sustainable success and growth in the gambling industry.

Material covered in this course:

  • Key definitions

  • Elements of a strong culture of compliance

  • Benefits of a strong compliance culture

  • Ethical practices and gambling

  • Signs of a poor compliance culture

  • Costs of non-compliance

Row of poker machines lit up and awaiting play.

Responsible Service of Online Wagering

Available in all delivery modes

This in-house program has been designed to strengthen participants' compliance knowledge in the online wagering sector.

Developed in accordance with Australia's legislative requirements, it focuses on fostering a strong culture of responsible gambling and business governance. The course equips participants with the tools to recognise harmful gambling behaviours and minimise associated risks.

Material covered in this course:

  • Responsible service of online wagering

  • Compliance with legislative and regulatory requirements and codes of conduct

  • Acting under regulatory requirements and codes of conduct

  • Identifying harmful behaviours and how to act accordingly

  • Assisting customers experiencing gambling harm

  • Mitigating risk

 

Data Protection & Privacy

Facilitated in-person or online

This training program is designed for professionals in the wagering and gambling industry to understand the standards and requirements needed to protect and secure their organisation's data and privacy.

Participants will leave the training with a comprehensive understanding of how data protection laws work, with a focus on Australia’s regulatory framework, the role of the Office of the Australian Information Commissioner (OAIC), and the 13 Australian Privacy Principles.

Material covered in this course:

  • What is data protection

  • Why data protection laws are necessary

  • Reasons why governments should pursue comprehensive data protection regulations

  • How Australia regulates data protection and privacy

  • The role of The Office of the Australian Information Commissioner (OAIC)

  • The 13 Australian Privacy Principals

  • Additional data protection and privacy considerations

  • Privacy Act breach penalties

Female politician giving speech.

Politically Exposed Persons (PEP)

Facilitated in-person or online

This course equips staff with the knowledge to identify Politically Exposed Persons (PEPs) and implement enhanced due diligence measures to mitigate risks associated with money laundering and terrorism financing.

Participants will explore the role of global regulatory bodies, key legislative directives, and risk management obligations for regulated businesses.

Material covered in this course:

  • Role of the Financial Action Task Force (FATF)

  • Definition and classifications of PEPs

  • AML/CTF legislation and key directives (e.g., EU Fourth Anti-Money Laundering Directive, UNCAC, USA Patriot Act)

  • Key differences between global AML/CTF frameworks

  • The PEP relationship tree and associated risks

  • Compliance obligations for regulated businesses

Anonymous whistleblower in shadows.

Whistleblower Policy and Compliance

Facilitated in-person or online

Whistleblowing plays an essential role in exposing misconduct and maintaining integrity within an organisation. However, many employees are reluctant to speak up due to fear of negative consequences or backlash. To foster a culture of transparency, organisations must build trust and provide strong protections to encourage employees to report wrongdoing without fear.

This course addresses the importance of whistleblower policies, compliance frameworks, and the legal safeguards in place to protect those who speak up. Participants will gain a deeper understanding of corporate ethics, reporting mechanisms, and how to create a workplace culture where concerns can be raised safely and effectively.

Material covered in this course:

  • Definition and role of whistleblowers in compliance

  • The importance of a “speak-up” culture

  • Legal protections for whistleblowers, including confidentiality and safeguards against retaliation

  • Common misconduct issues reported

  • Detriment, victimisation, and compensation considerations

  • Corporate values and whistleblower policy implementation

 

Advertising and Marketing Compliance

Facilitated in-person or online

This course is designed to support in-house teams, agencies developing marketing and promotional material, and regulators responsible for enforcing compliance with gambling advertising laws and regulations.

Participants will gain a comprehensive understanding of the legal and regulatory framework surrounding gambling advertising, with a particular focus on key risk areas and best practices.

Material covered in this course:

  • Key advertising principles

  • Misleading and deceptive conduct

  • Inducements (what is permissible and where, what isn’t, key risk areas)

  • Direct marketing rules

  • Use of player images and trademarks

  • RG messaging requirements

  • Gambling advertising during black-out periods

  • Trade promotion lotteries overview

  • Real world examples of compliant and non-compliant advertising.

Wagering Basics Australia

Facilitated in-person or online

Ideal for industry newcomers including regulators, operators, suppliers, or betting enthusiasts, this course provides foundational knowledge of the wagering industry in Australia. Participants will explore key wagering concepts, the structure of the industry, and regulatory considerations.

Material covered in this course:

  • Overview of the Australian wagering landscape

  • Key participants and ecosystem structure

  • Wagering terminology and concepts

  • Differences between wagering and traditional gaming

  • Regulatory approach to wagering in Australia

Wagering Operations Australia

Facilitated in-person or online

With the Australian wagering market size reaching approximately AUD $6.81 billion in 2024, and a growth rate of 22.01% expected through to 2034, it is important for regulators and operators to align with best practices to effectively harness this growth.

This course explores the operational and compliance requirements of the Australian wagering industry. Participants will gain valuable insights into risk management, regulatory obligations, and compliance best practices.

Material covered in this course:

  • Risk factors affecting wagering operators

  • Customer identification and enhanced due diligence

  • Red flag indicators for wagering transactions

  • Change management systems for wagering operators

  • Compliance reporting and regulatory penalties

 

Event Wagering

Facilitated in-person or online

Wagering is an extremely popular entertainment activity in Australia, with regulators overseeing compliance with gambling laws and regulations to ensure a fair and safe environment. Operators need to stay ahead of regulatory requirements to avoid breaching their obligations.

This course provides a comprehensive overview of the compliance requirements for event wagering and aims to build knowledge of the core components necessary to oversee compliance effectively. Participants will gain in-depth insights into bet types, trading practices, and AML/CTF risk management, along with the essential knowledge to meet regulatory standards.

Material covered in this course:

  • Bet types and pricing models

  • Trading strategies and setting odds

  • Terms and conditions for wagering events

  • Product fee and integrity agreements

  • AML/CTF red flag indicators and responsible gambling considerations

  • Regulatory reporting obligations

Gaming Machine Basics

Facilitated in-person or online

Gaming Machines, commonly known as poker machines, pokies or EGMs (Electronic Gaming Machines), are widely available in casinos and licensed gaming venues, including pubs, clubs, and hotels, across Australia

It is essential for staff working in casinos and gaming rooms within licensed venues to have a solid understanding of how gaming machines operate and function. This course is designed for regulators and gaming floor attendants to enhance their knowledge of gaming machine operations and the associated compliance requirements.

Material covered in this course:

  • How gaming machines function

  • Player registration and interaction functionalities

  • Ticket-In-Ticket-Out systems and progressive jackpots

  • Compliance reporting and regulatory standards

  • Player engagement and responsible gaming obligations

Card dealer hands touching cards.

Table Games

Facilitated in-person or online

This course focuses on the risks and responsibilities associated with operating table games in licensed casinos or poker rooms. Staff play an important role in maintaining game integrity by monitoring for irregularities and suspicious play while adhering to enterprise-specific procedures and approved rules of the game.

Participants will gain a thorough understanding of regulatory requirements, AML/CTF risks, and best practices for ensuring a safe and compliant gaming environment. The course also covers techniques for identifying and reporting suspicious activity.

Material covered in this course:

  • Procedures for opening, closing, and operating table games

  • Handling chips and monitoring for irregularities

  • Money laundering risks and red flag indicators

  • Risks associated with dealers, pseudo junkets, and side betting

  • KYC, source of funds checks, and suspicious matter reporting

  • Compliance obligations for VIP customers and high-risk transactions

 

Get in touch to discuss for a complete range of gambling law and advisory services